Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Much love + light, I have nothing but positive words for KeenArt! My prints arrive so fast, with perfect color match and the utmost quality! Love, love, LOVE my William turner paper prints! I can always count on receiving beautiful products!
Much love + light,
Lesley H., Edmonton | everything that I hoped for! I just got my prints and they are everything that I hoped for! Thank you so much!
Yana, | I just received my order for custom sized stretched canvas and I am greatly impressed with the speed in which this order was handled. They are exactly what I was looking for. I have ordered from this company on other occasions and have always been most pleased with the products. Thank you!
Judy S., |