I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Thank you Just a word to let you know how delighted I am with the floater frames.
The fabrication, materials, sizes, wrapping, etc. were perfect !
Thank you, and will be ordering here again.
Maakar, | I ordered custom-made wooden art boards, and I couldn’t be happier with the quality! The craftsmanship is excellent—smooth surfaces, sturdy construction, and perfectly cut to my specifications. The boards are solid and don’t warp, making them ideal for resin art, acrylic painting, and mixed media projects.rnrnI also appreciate the attention to detail in the edges and finish. The wood takes primer and paint beautifully, and the adhesion for resin is perfect. If you’re looking for high-quality, custom-sized boards for your artwork, I highly recommend these! I’ll definitely be ordering more.
Aizhan M., | pleased We are so pleased with our art and our experience. After ordering several plaque mounted prints, they arrived damaged and we were very impressed by the professional and caring way the issue was resolved. Lots of email communication to keep us in the loop with the damage claim - the shipping company responsible for the damage. KeenArtMedia went above and beyond to make sure our replacement art arrived safe and sound. Not only is their work beautiful but the customer service is superior too.
Denaige M., Calgary |