Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | THE CANVASES LOOK INCREDIBLE! THIS IS A SIMPLE JOB WITH A FANTASTIC END PRODUCT. THE CANVASES LOOK INCREDIBLE! WE ARE VERY HAPPY WITH THE END RESULTS AND WE KNOW OUR CHILDREN WILL LOVE THE LASTING FAMILY MEMORIES ON THE CANVASES. GREAT JOB, WELL DONE.
JILL, WINNIPEG | Small problem with the size of the opening in my frame, phoned in and new frame sent immediately. Very pleased with the service.
Desmond, | LOVED this service! LOVED this service! Ordered and received my order within a week and was SO impressed with the price and quality!
I will spread the word!
Joy M Hornbacher, Leduc |